Thank you for using SnapCash. We have stopped giving new loans, and the SnapCash app and website will close for good on November 15, 2026. Here is what that means for you, and what to do now.
Last day to use the app: November 15, 2026
What you need to do
1. Withdraw the money in your wallet
Open the SnapCash app and move your wallet balance to your bank account before November 15, 2026. It is free and takes a few minutes.
If you miss the date, your money is still yours. We will send whatever is left to the bank account on your SnapCash profile. You do not need to apply for it.
2. Keep repaying your loan
Closing the app does not cancel your loan. Please keep paying on your due dates until it is fully paid.
Your card or direct debit on file will still be charged on your due dates.
3. Nothing else is needed
You cannot take new loans or open new accounts. You do not have to close your account; we will do that for you.
Key dates
Now
No new loans or sign-ups. You can still withdraw, pay bills and repay loans in the app.
November 15, 2026
The SnapCash app and website close. This is the last day to withdraw your balance yourself.
After November 15, 2026
We send any balance left in your wallet to your bank account. Loan repayments continue until every loan is paid.
Watch out for scams
We will never ask for your PIN, password or OTP, and we will never ask you to pay a fee to get your money back. If anyone calls or messages you claiming to be SnapCash and asks for these, it is not us. Do not reply, and report it to us.
Questions
Is the money in my wallet safe?
Yes. Every naira in SnapCash wallets will be paid out. You can withdraw it yourself until November 15, 2026, and we will send any balance left after that to your bank account.
I have a loan. Do I still have to pay?
Yes. Your loan agreement stays in force, and your repayment dates and amounts do not change. Paying on time protects your credit record.
I was charged when I should not have been. What do I do?
Email us with the phone number on your SnapCash account and the date of the charge. We will check it and refund you if it was a mistake.
What happens to my personal data?
We keep only what the law requires us to keep, and we will delete or return the rest securely. We will not use your data for marketing.
Need help?
Email hello@snapcash.ng or call +234 201 700 4271. Please include the phone number on your SnapCash account.
Thank you for borrowing with SnapCash.